Data privacy statement

The following information is intended to show you which data we process on our website and your rights in this matter. We take the protection of your personal data seriously, and we only process your data in accordance with the legal requirements. Personal data are understood to be any information related to an identified or identifiable natural person.

1. Legal basis

This data privacy statement is in line with the requirements of the Swiss Data Protection Act (DPA) and the revised Swiss Data Protection Act (revDPA). However, the extent to which this legislation is applicable is determined by the individual case.

2. Responsibility for data processing

Responsible for data processing on our website:

Zahnarztpraxis Heise AG
Dorfstrasse 60
3534 Signau
Tel. 034 497 16 18

3. Website hosting

Hostpoint AG
Neue Jonastrasse 60
8640 Rapperswil-Jona

You can find information about data privacy measures employed by the hosting provider here: 

4. Recording and processing of personal data

Where permitted and in our view appropriate, we process the personal data that we collect during the operation of our website from its users. We use these data to ensure the error-free use of the website and to analyse and refine the website.

The following connection data are saved automatically in log files by the hosting provider when our website is accessed: 

  • IP address (i.e. a unique address that identifies your computer on the internet) 
  • Date, time, browser request
  • Browser type and version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer

These data cannot be assigned to specific individuals. These data are not combined with other data sources. We use IP addresses – which are anonymised beforehand – to ensure the functioning of the website, to assist in managing the website and to collect general demographic information for overall use. These usage data form the basis of statistical, impersonal evaluations for the purpose of tracking trends so that we can improve the information on offer.

5. Cookies, tracking and third-party services

We use so-called session cookies on our website; these are needed to ensure that the basic functions of the website operate correctly (e.g. secure login or language settings). These cookies are small text files that are stored temporarily on your computer and deleted from your hard drive at the end of the browser session. No personal data are stored when these cookies are used. 

You can delete cookies entirely or deactivate or restrict their transmission by changing the settings in your internet browser. If cookies for our website are deactivated, it may not be possible to use all the functions of the website in full.

Google Web Fonts

We use the Google Web Fonts library of fonts on our website to ensure that it is visualised correctly across all browsers. Google Web Fonts is supplied by Google Ireland Ltd (headquartered in Ireland). Here Google Ireland uses Google LLC (headquartered in the USA) as the order processor (referred to in the following as “Google”). The web fonts are stored in the cache of your browser to that they do not have to be loaded repeatedly when you access the website. A connection to Google is established automatically when Google Web Fonts is accessed. As the operator of this website we have no influence on this transmission of data. It is theoretically possible the Google may collect data when this connection is established and may use them to identify visitors for its own purposes, to set up personal profiles and to link these data with the Google accounts of these individuals. If you have registered with Google, Google knows who you are. In this case your personal data are processed by Google on the service provider’s responsibility and in accordance with their data privacy provisions.

You can obtain information about the way Google processes data in their data privacy provisions at the following link: 

Browsers that do not support Google Web Fonts display content in a standard font.

6. Sharing of data and transfer of data abroad

Use of your personal data in ways other than those mentioned in points 4 – 5, and in particular the selling, sharing or transmission of these data to third parties (in this country and abroad), is expressly excluded.

7. Period for which personal data are stored

As soon as your personal data are no longer required for the above purposes, they will be deleted wherever possible or anonymised. In accordance with the Federal Act on the Surveillance of Post and Telecommunications (SPTA), our hosting partner (see point 3) has a legal obligation to store data on connections (see point 4) made in the past six months. Connection data are shared exclusively on request and in the context of potential crimes with authorised authorities and services of the federal government and the cantons. In all other cases connection data are deleted once the storage period has expired.

8. Security

We adopt appropriate technical and organisational security measures to protect your personal data against unauthorised access and misuse.

9. Right to information, stop processing and erasure

The right to information described in Article 8 and 9 DPA grants every person, irrespective of place of residence and nationality, the possibility to ask the operator of this website whether data about them are being processed. The right to information is the way in which affected persons can review the processing of their data and request any necessary rectification. They can also request the operator to stop processing or to erase their data at any time.

The ability to exert these rights usually requires you to prove your identity unequivocally (e.g. by providing a copy of your identity document if your identity is otherwise not clear or cannot be verified). You can contact us at the office whose details are given in point 2 in order to claim your rights.

All data subjects are additionally entitled to enforce their claims in court or to submit a complaint to the competent data privacy authority. The competent data privacy authority in Switzerland is the Federal Data Protection and Information Commissioner (

10. Amendments

We may modify this Data Privacy Statement at any time without notice. The valid version is always the version currently published on our website.